February 2020 Print

President's Message

Dear Colleagues of CMSA of Central Florida,

As I enter the second term as your President, I reflect on the honor and highlights of the past year as your leader.  During 2019, we recognized Barbara Gold as our 2019 Case Manager of The Year and learned of her contributions through decades of experience and wisdom.  As an expert communicator, mentor and professional RN case manager, Barbara lead by example in her community and her practice. Barbara reminds us that the simple things we do with great love give meaning and purpose.

I am humbled and grateful for our dedicated board and committee members who make our educational programs and annual vendor show a success.  We appreciate our loyal sponsors and speakers who keep us learning and growing as you educate us on new techniques, theories, policies, and practices.

 As case management professionals, we are in a unique position to connect people, places, and services as we build a bridge to a stronger healthcare delivery system. We are living and working in exciting times my friends. 

At CMSA, we love to meet new and interesting people.  Membership and participation are critical to the success of our chapter.  Our goal in 2020 is to reach, engage and mentor the next generation of case manager leaders.

Check out our newly revised website: https://centralfloridacmsa.org/.

A recent upgrade to our site allows us to communicate more efficiently with our members and sponsors. If you are new to our site and need help with member sign-on, please let us know and we will give you a personal demonstration at one of our events.

Join us for the CMSA annual conference in Boston from June 28 - July 2, 2020, as CMSA celebrates 30 years of Care Transitions Across the Full continuum https://conference.cmsa.org/.

Our Central Florida Chapter is pleased to announce our first event for 2020, will be a dinner and (2) CEU event on March 11, 2020, sponsored by Ryan Chu of Advanced Recovery Systems.  Our speaker for this event is Kellianne OBrien, BS, RN Case Manager, Intervention Project for Nurses.  The mission of IPN is to ensure public health and safety by providing education, monitoring, and support to nurses in the State of Florida. To learn more about IPN check out their link: https://www.ipnfl.org/

Admission is free for active CMSA members of the Central Florida Chapter and by private invitation of Ryan Chu.  Friend and colleagues are welcome to join us by pre-registering.  A $10.00 fee for non-members must be paid before the event.   Seating is limited to the first 50 registered guests.  This is a very special event. Please register early  https://centralfloridacmsa.org/

If you have a problem logging on for registration, please call me @ 407.310.0253

Warm Regards,


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Meeting Date, Time and Location

Sponsored by:  Advanced Recovery Systems
Date: March 11, 2020
Time 5:00 pm - 8:30 pm
CEU (2) Dinner Meeting ~ Recognizing Impairment in the Workplace

Our speaker is:  Kellianne OBrien, BS, RN Case Manager   Intervention Project for Nurses    https://www.ipnfl.org/

The mission of IPN is to ensure public health and safety by providing education, monitoring, and support to nurses in the State of Florida.

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Welcome New Members

Luisa E. Mestre, PHD, BSN, MSN

Wendy Pitts, MSN, MBA, RN, CCM

Troyce Venturell, MPH, RN, CCM

Yezenia Valle

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Committee Contact Information

Jeanine Zukerman - President

Kelly Zuppke - Vice President

Susan Gregory - Treasurer

Dorothy Burns - Secretary

Committee Members:

Donna Check - Membership

Carol Nelson - Member At Large

Darlene Armstrong - Member At Large

Ana Aguilar - Media and Website Management




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Become a Member of CMSA

The Case Management Society of America (CMSA) is the leading, oldest, and largest membership association providing professional collaboration and education across the healthcare continuum. If there is a patient, there is most likely a CMSA member providing their Case Management.
We Are Case Management!

As a member, you gain exclusive access to benefits such as timely case management knowledge through publications, events, and access to 160+ complimentary continuing education courses 24/7. In addition, you’ll join a vast community of Case Managers practicing across the care continuum and at every level of practice*.

*CE’s vary per certifying body.

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2019 Case Manager Appreciation Event


Thank you  Ana from Oppidan and Alan from Florida Ortho Care for sponsoring our 2019 Case Manager Appreciation event.


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2019 Case Manager of the Year Nomination

Barbara is an active member of the Central Florida Chapter of CMSA and continues to work as an RN Case Manager many years after official retirement. Her career as a case manager began when she was relocated to the Greater Orlando area by Managed Comp. Her professional journey continued when she attended a legal nurse consultant course at UCF, which allowed Barbara to be a case manager and resource registered nurse in the Liability Unit at Travelers in Orlando, FL.  

Barbara, was a nurse case manager before it was even a buzzword!  She enjoys seeing injured workers regain their health and return to a full and gratifying life. Barbara shares that " It's a privilege to see injured workers get better'>

Over her career, Barbara strengthened her leadership skills by listening and having open communication with her peers, claimants and other clinicians.  Barbara is a dedicated RN case manager who enjoys mentoring and introducing RN's to the field of case management.  Her volunteer roles extend across many professional and non-profit organizations; CMSA of Central Florida, Shepherd's Hope, Jewish Pavilion, Legal Nurse Consultant RN's, JFS Orlando Food Pantry.

Barbara is most thankful for her husband of 60 years, her children, grandchildren, and great-grandchildren.  Her good health and long-standing ambition allow Barbara to continue the work she loves. We are honored to have Barbara Gold as our Case Manager of the Year!




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Vendor Opportunities

Dear Sponsors,

Please contact us for sponsorship opportunities for our 2020 CMSA programs

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Instructions -Logging on to CMSA Website

How To View And Login To Your Chapter Website

Please take the time to explore the new site at http://centralfloridacmsa.org/.
To login to your website, please use the following information:

Username: $$username$$
Password: Click here to set your password

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